VMMC (Virtual Medical Center) aimed to enhance patient safety and improve the quality of care provided. To achieve this goal, they recognized the need to develop a Patient Safety Alert (PSA) site that could effectively identify and report incidents occurring within VMMC. People Tech was entrusted with the task of building a SharePoint site for VMMC, which would capture relevant incident information and classify it as an alert (PSA) based on the severity of the incident. The subsequent actions taken would depend on whether the alert was categorized as RED, ORANGE, or YELLOW.
The introduction of the VMMC Patient Safety Alert (PSA) site, developed by People Tech, has significantly improved patient safety and the quality of care within VMMC. By centralizing incident reporting and categorization, the PSA site has created a secure and collaborative platform where stakeholders can efficiently manage and address incidents. The implementation of dedicated sites, site-level security, and user-specific access has further enhanced the effectiveness of the PSA system, enabling swift and appropriate actions to be taken in response to incidents. Overall, the PSA site has successfully met the objectives of improving patient safety and ensuring the delivery of high-quality care within VMMC.