Advocate HealthCare, a prominent healthcare provider in the Chicago area, aimed to offer a personalized and differentiated patient information delivery capability. To achieve this, Microsoft collaborated with PeopleTech to develop the Tablet for Patient application. The application’s objectives were to provide patients with easy access to information, enable communication and interaction through a patient portal, direct traffic to the institution’s existing online content and tools, retain patients within the network for additional services, and support the establishment of lifelong healthcare relationships.
Through the development of the Tablet for Patient application, Advocate HealthCare and Microsoft addressed the challenges of personalized patient information delivery. The application’s implementation resulted in improved access to information, enhanced patient communication and interaction, optimized resource utilization, increased patient retention, and the establishment of long-term healthcare relationships. The collaboration between Advocate HealthCare, Microsoft, and People Tech successfully provided patients with a differentiated and personalized healthcare experience.