Why Automation First Enterprise
Hundreds of manual processes across the Insurance industry result in lost revenues, inefficient operations and fall short of delivering a great customer experience. It does not have to be that way if enterprises leverage Intelligent Process Automation (IPA) and become the Automation First enterprise.
IPA is evolving at a faster pace than ever and at People Tech Group, we have built IPA capabilities, IPs, solutions and services, to enable enterprises like yours to be Automation First enterprise, delivering the full potential of your business processes.
Our Automation First Enterprise IPA Offerings are Designed for Your Industry
Here are some of the process areas and use cases for Insurance
Sales, Distribution and Underwriting
Agent onboarding & offboarding- Agent license validation & updates
- Data aggregation for agent
performance
- Process quote apps from documents &
emails
- Faster underwriting and decisioning
Claims Operations
- Claims triage
- Faster claims processing & cost
reduction
- Multi-channel claims intake process
and
FNOL
- Fraud analysis and adjudication
- Third party invoice & payment
processing
Policy Servicing & Billing
- Omni-channel customer & agent
self-servicing
- Endorsements, cancellations &
renewals
and
multi-policy discounts processing
- Payment validation, reversal
processing
- Multi-channel intake
- Past due reminders, cancellation
notices
Human Capital Management
- Onboarding & offboarding
- Recruiting
- Employment verification letters
Risk Management and Compliance
- Reduced risk of regulatory fines and
improved
audit trail
- Improved accuracy
Customer Relationship Management
Document Understanding and Intelligence Automation
IT Service Management
Finance & Accounting, Reporting and Audits
How We Engage
Strategy
We discover the automation opportunities (with committed benefits) and create strategy & roadmap that aligns with your vision.
POC & Production Deploy
We identify the relevant processes and use cases for POC, build & implement the right solutions to achieve maximum value.
Optimize
We monitor, manage and optimize operations, enable your team to be self-sufficient and/or build a Centre of Excellence (CoE).Why People Tech
Deep domain knowledge & technology expertise
Ready frameworks and process packs to jump start the engagement
Product partner support and collaboration
Outcomes based, managed services constructs
