Why Automation First Enterprise

Hundreds of manual processes across the Insurance industry result in lost revenues, inefficient operations and fall short of delivering a great customer experience. It does not have to be that way if enterprises leverage Intelligent Process Automation (IPA) and become the Automation First enterprise.

IPA is evolving at a faster pace than ever and at People Tech Group, we have built IPA capabilities, IPs, solutions and services, to enable enterprises like yours to be Automation First enterprise, delivering the full potential of your business processes.

Our Automation First Enterprise IPA Offerings are Designed for Your Industry

Here are some of the process areas and use cases for Insurance
Sales, Distribution and Underwriting
  • Agent onboarding & offboarding
  • Agent license validation & updates
  • Data aggregation for agent performance
  • Process quote apps from documents & emails
  • Faster underwriting and decisioning
Claims Operations
  • Claims triage
  • Faster claims processing & cost reduction
  • Multi-channel claims intake process and FNOL
  • Fraud analysis and adjudication
  • Third party invoice & payment processing
Policy Servicing & Billing
  • Omni-channel customer & agent self-servicing
  • Endorsements, cancellations & renewals and multi-policy discounts processing
  • Payment validation, reversal processing
  • Multi-channel intake
  • Past due reminders, cancellation notices
Human Capital Management
  • Onboarding & offboarding
  • Recruiting
  • Employment verification letters
Risk Management and Compliance
  • Reduced risk of regulatory fines and improved audit trail
  • Improved accuracy
Customer Relationship Management
Document Understanding and Intelligence Automation
IT Service Management
Finance & Accounting, Reporting and Audits

How We Engage


We discover the automation opportunities (with committed benefits) and create strategy & roadmap that aligns with your vision.

POC & Production Deploy

We identify the relevant processes and use cases for POC, build & implement the right solutions to achieve maximum value.


We monitor, manage and optimize operations, enable your team to be self-sufficient and/or build a Centre of Excellence (CoE).

Why People Tech

Deep domain knowledge & technology expertise
Ready frameworks and process packs to jump start the engagement
Product partner support and collaboration
Outcomes based, managed services constructs