Implementation & Customization

Implementation & Customization

Our implementation and customization process for Service Cloud and Automation ensures a seamless integration of advanced service management capabilities into your business. We deliver a robust implementation that aligns Service Cloud with your workflows and drives operational efficiency.
Requirements Gathering: We conduct detailed discussions and workshops to understand your business requirements and service processes.

Solution Design: Based on the requirements, we design a tailored solution that aligns with your service management processes.

Configuration and Customization: We configure Service Cloud to match your workflows, set up automation rules, and customize fields and user interfaces.

Data Migration and Integration: We migrate relevant data to Service Cloud and integrate it with other systems for seamless data flow.

Testing, Training, and User Adoption: We thoroughly test the solution, provide comprehensive training, and support user adoption.

Obtain a consultative approach for your sales requirements and goals, and customized solutions that align with your needs and plans
Get end-to-end services for Sales Cloud platform customization, including solution design, configuration, development, testing, and deployment of custom functionalities
Receive industry-standard coding practices and rigorous testing to meet your business requirements and ensure code that is maintainable, scalable, and secure
Receive post-implementation support to optimize Sales Cloud operations and meet your specific needs

The key benefits of our Implementation & Customization services include:

  • Increased productivity
  • Enhanced operational effectiveness
  • Streamlined workflows
  • Optimal resource utilization
  • Time-saving processes

Learn more about our Implementation & Customization

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  • Selenium Web-Based Testing using with TestNG, Maven and Jenkins for continuous integration testing
  • API Automate using Rest Assured framework with TestNG and Maven.
  • Mobile Appium Automation for both iOS and Android mobile platforms.
  • Web services testing